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AI that lands

Viewpoint

Stance and plain talk on AI in the Swiss SME world — what actually makes a difference, without the noise.

Local LLMs are no substitute for frontier. They are the other half.

Open-source models lag frontier by just «four months»? For an SME in a competitive market, that's the wrong conclusion. Why sovereignty isn't capability — and what the right mix of frontier and local models looks like.

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AI on the phone — and it understands Bernese German.

We tested an AI phone assistant: it understands genuine Swiss German, runs the conversation cleanly and stays composed on follow-up questions. An experience report — and the start of a pilot.

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«What» gets you what you asked for. «Why» gets you what you need.

On big AI projects, the first prompt sets the course. Why «How» belongs in the guardrails, «What» just gets executed — and only «Why» makes the AI think along.

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ChatGPT, Claude and Gemini at work: allowed — but not in every version.

The problem is rarely the tool — it's the version. What a business licence and a contract really change, why the DPF list isn't the exclusion criterion, and what an SME should do in practice. Plain talk, not legal advice.

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AI meets SharePoint: a pain to set up, a win to run.

A company-wide AI layer on Microsoft 365 — Claude via MCP to SharePoint, email and Teams. An experience report: setup is tedious, running it convinces, and on balance it pays off.

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Saying «Claude, Codex or Gemini Pro» today gets you the tool. Not yet the solution.

Your best caseworker knows every file. Imagine everyone in your company could do the same — grounded in your curated company knowledge.

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