iConference AG
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Privacy Policy

Processing of personal data under the Swiss FADP / GDPR

1. Controller

iConference AG, Grafenaustrasse 15, 6300 Zug, Switzerland (commercial register no. CHE-449.862.298, VAT no. CHE-449.862.298 MWST) — [email protected]. We process personal data carefully and solely within the bounds of the applicable law.

2. Processing when you contact us

When you write to us via the contact form or by email, we process the data you provide (e.g. name, email address, message) solely to handle your enquiry and any follow-up questions.

3. Server log files

When the website is accessed, technically necessary data (e.g. IP address, browser type, time of access) is processed temporarily to ensure operation, security and stability.

4. Cookies

This website uses only technically necessary means. No tracking or advertising cookies are used for profiling. Fonts and scripts are served locally; no third-party CDNs are embedded.

5. AI-assisted services

We use AI systems (including retrieval-augmented generation) for our consulting work. Company-specific knowledge remains in a curated knowledge base and is not used to train models. Sensitive data can, on request, be processed in Switzerland or with local models.

6. Data hosting and service providers

Our website is hosted and served via Cloudflare (Cloudflare, Inc., USA). When you use the contact form, Cloudflare processes the submitted data as part of delivery. Incoming enquiries are processed as email via Microsoft 365 (Microsoft Corporation, USA) and stored in our mailbox. Both are US companies; processing or access in the USA cannot be ruled out. We rely on the contractual safeguards provided by these vendors (including standard contractual clauses). When using frontier models abroad, we additionally apply anonymisation and contractual safeguards.

7. Chat assistant

Our website offers an AI-assisted chat. Your input is processed to generate replies via the API of Anthropic (Anthropic, PBC, USA); the data is not used to train the AI models. We store the conversation for at most 30 days and delete it automatically thereafter. If you share contact details in the chat (name, email, phone), we use them solely to handle your request — no mailing list, no advertising. To prevent automated abuse we use Cloudflare Turnstile (loaded only when you open the chat). Turnstile is subject to Cloudflare's Turnstile Privacy Addendum.

8. Your rights

To exercise your rights, simply email [email protected].